Frequently Asked Questions
Everything you need to know about your glow journey.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a tracking number via email to monitor your glow's journey.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our site. Items must be in their original packaging and gently used or unopened.
Are Glow Recipe products vegan and cruelty-free?
Yes! We are proud to be 100% cruelty-free and our entire product line is vegan-friendly, formulated without any animal-derived ingredients.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international territories. Shipping fees and delivery times vary based on your location.
How can I check the status of my order?
You can check your order status by logging into your account on our website or by clicking the 'Track Order' link in your confirmation email.
Are your glass jars recyclable?
Sustainability is a priority for us. Our signature glass jars are 100% recyclable. Please rinse them thoroughly before placing them in your recycling bin.